The "Safe Escrow System" : TranslatorPlanet.com exclusive feature, guarantees a stress free transaction by putting you in control of releasing funds to the translator.

Before TranslatorPlanet.com, many companies had to make non-refundable up-front payments to translators to hire them. This often resulted in 'dead-beat' translators making off with deposits, and buyers being left with nothing but empty promises and empty wallets.

However, with the "Safe Escrow System", you don't pay the translator directly, but instead deposit the funds into an escrow account. While giving the translator the reassurance that you have the funds, the translator also knows that they do not receive any funds until work is completed (or a work phase is completed if you are doing a phased project).

Upon completion of work (or work phase), you verify that you've received what you've asked for, and authorize the release of funds though the site. Since you are in control, you can guarantee that you'll get the deliverables that you're asking for!

Once your bid is accepted, you receive the translator's email information and may exchange phone numbers, addresses, etc. at both parties discretion. In addition to this, weekly translator status reports keep you updated. (required only of translators working on projects over $150). That way, if the translator is running into problems or getting off course...you'll know right away rather than after its too late.

If you find yourself in a dispute with the translator, you can put the bid into arbitration with a TranslatorPlanet.com arbitrator. They will determine what has actually been delivered (or not) and the translator (and yourself) has already pre-agreed to abide by their decision. If it turns out that the translator is unable or unwilling to do the work, you can also switch to another translator at no charge.